Welcome to the Ulan Surface Induction Microsite.
This microsite provides essential information for companies inducting employees to work at Ulan Surface Operations (USO). It contains important guidance on the induction process, required site documentation, helpful resources, and key contact details.
Ulan Surface Operations (USO) forms a part of the Ulan Complex which includes Ulan West and Ulan Underground (Ulan 3) At USO we have a Coal Handling and Preparation Plant (CHPP) and a Reverse Osmosis (RO plant)
The complex is located in the Mudgee region of New South Wales, at Ulan.
Ulan Surface Operations employs approximately 700 contractors across the site, 120 permanents and produces around 8 million tonnes of saleable coal each year.
Ulan Surface has a fleet of dozers that move coal delivered from the Underground via conveyors. All extracted coal is processed through the Coal Handling and Preparation Plant (CHPP) before being loaded onto the train and exported via the Port of Newcastle.
Forms Available on This Microsite
The following forms and resources are available for download on this microsite:
Site Inductions
USO does not run site familiarisations in a group setting. Contractors will be familiarised by their USO task supervisor or by their contracting company.
Ideagen Registration Requirements
To attend Ulan Surface Operations, your company must first be registered with Ideagen Workforce Safety (Luminate).
Companies must:
1. Create a company profile in Ideagen.
2. Create individual worker profiles for employees who will be mobilised to site.
3. Ensure the worker verifies their profile.
4. Submit a mobilisation request to site through Ideagen for each worker.
Only once this process is completed will the worker be considered for induction.
Mobilisations
When starting a mobilisation in Ideagen, you must first select the required Site Familiarisation (Site Famil) date then ensure the correct job titles are selected.
Important requirements:
· Always select CAT B Contractor Job Title.
· Select any additional job titles that align with the work the employee will perform onsite. (Do not select job titles that will not be performed at USO)
Some workers may require multiple job titles depending on their duties.
Mandatory Documentation
During the mobilisation process, you will be required to upload the following mandatory documentation:
USO Site Documentation requirements
CMI
A CMI Workers Compensation History Check Report must be uploaded.
Please note:
· Completed CMI checks must be less than 90 days old.
https://www.coalservices.com.au/wp-content/uploads/2023/06/Employer_Authority_Claims_History_Checks-1.pdf
Letter of Competency (LOC)
A Letter of Competency (LOC) must be provided for each worker. The LOC must include:
All Letters of Competency must be provided on the organisation’s official company letterhead.
IAF - ULSOC_WORKFLOW APPROVAL EVIDENCE
The USO IAF must:
Mobilisations will not be processed without this completed form.
Verification of Competency (VOC)
Where a Verification of Competency (VOC) is required, please upload:
Example qualification:
RIIMPO320F – Conduct Civil Construction Excavator Operations
Please note:
Ulan Surface does not accept RII Statements of Attainment alone.
Additional evidence must be provided, such as:
Support and Assistance
If you require assistance during the mobilisation or induction process, please contact the Ulan Surface Training Team.
Email: usoinductions@glencore.com.au
Phone: 02-63725148
For Ideagen-related issues, please refer to: Ideagen Workforce Safety | Help | Ideagen Luminate. Phone 1300 722801